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10 January 2025 / Andy Cullwick
Issue: 8099 / Categories: Features , Profession , Marketing , Legal services , Technology
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How does social media slot into the marketing mix? Andy Cullwick sets out some top tips for cutting through the noise & making the most of your online platform

One in four law firm partners think social media is a waste of time, yet firms continue to spend around a quarter of their marketing budgets on the channel, according to research for First4Lawyers’ tenth annual white paper.

The independent study of senior marketers at 100 law firms revealed that most are spending significant sums on social media but seeing little in return. Despite identifying other channels such as search engine optimisation (SEO), email marketing and event sponsorship as more effective, firms do nonetheless recognise the potential power of social media as part of the buying journey. A third cited getting to grips with it and keeping on top of trends as one of their main challenges for the year ahead.

The white paper ‘TikTok or TikNot: Law firms in the social media age’ also analysed the performance

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The dangers of uncritical artificial intelligence (AI) use in legal practice are no longer hypothetical. In this week's NLJ, Dr Charanjit Singh of Holborn Chambers examines cases where lawyers relied on ‘hallucinated’ citations — entirely fictitious authorities generated by AI tools
The Solicitors Act 1974 may still underpin legal regulation, but its age is increasingly showing. Writing in NLJ this week, Victoria Morrison-Hughes of the Association of Costs Lawyers argues that the Act is ‘out of step with modern consumer law’ and actively deters fairness
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