Gone is the harmless ‘Google Lawyer’. In its place stands the ‘rottweiler’ of the ‘ChatGPT lawyer’, producing lengthy, sophisticated complaints packed with ‘spurious and irrelevant case references’. Clients are using AI to analyse advice, draft letters before action and even identify risks ‘that previously would have gone unnoticed’.
The result? Complaints now stretch to ‘three and four pages’, coupled with a spike in SARs as clients mine their own files for leverage. With reports of a $10m US lawsuit involving AI-issued proceedings, Ambrose’s message is blunt: lawyers must ‘get comfortable with using AI’—or risk being outpaced by the very technology their clients now wield.



