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Small firms, big tech

05 September 2025 / Robert Taylor
Issue: 8129 / Categories: Features , Profession , Artificial intelligence , Legal services , Technology
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Access to AI risks entrenching disadvantage for SME law firms. Robert Taylor sets out the tools they need—& how to find them
  • SME law firms need AI tools that are simple, affordable, cloud-based, and focused on practical contract review.
  • AI should support, not replace, solicitor judgment, with built-in regulatory safeguards.

  • Legal technology has evolved rapidly over the past five years. From contract analytics and document automation to artificial intelligence (AI)-driven decision support tools, these developments have been enthusiastically adopted by large regional, national and international law firms, as well as by alternative legal service providers.

    However, as innovation has accelerated, so too has a growing disparity in access. Many small and high-street firms remain unable to engage with these tools, held back by barriers including cost, system complexity and limited internal technical resource. This technological divide is not merely inconvenient; it risks entrenching long-term disadvantage for firms already operating under economic pressure.

    Without access to affordable and efficient AI tools, smaller firms may find themselves offering slower

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    MOVERS & SHAKERS

    Quinn Emanuel—James McSweeney

    Quinn Emanuel—James McSweeney

    London promotion underscores firm’s investment in white collar and investigations

    Ward Hadaway—Louise Miller

    Ward Hadaway—Louise Miller

    Private client team strengthened by partner appointment

    NLJ Career Profile: Kate Gaskell, Flex Legal

    NLJ Career Profile: Kate Gaskell, Flex Legal

    Kate Gaskell, CEO of Flex Legal, reflects on chasing her childhood dreams underscores the importance of welcoming those from all backgrounds into the profession

    NEWS
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    Two speedier and more streamlined qualification routes have been launched for probate and conveyancing professionals
    Workplace stress was a contributing factor in almost one in eight cases before the employment tribunal last year, indicating its endemic grip on the UK workplace
    Professor Dominic Regan of City Law School highlights a turbulent end to 2025 in the civil courts, from the looming appeal in Mazur to judicial frustration with ever-expanding bundles, in his final NLJ 'The insider' column of the year
    Antonia Glover of Quinn Emanuel outlines sweeping transparency reforms following the work of the Transparency and Open Justice Board in this week's NLJ
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