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Residential conveyancing, family law, personal injury, wills and probate, and litigation lead the field in complaints

27 October 2017
Issue: 7767 / Categories: Legal News , Profession
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Residential conveyancing, family law, personal injury, wills and probate and litigation were the most complained about areas of law in 2016-17, according to the Legal Ombudsman’s (LeO) annual report.

The number of complaints investigated and resolved rose on the previous year from 6,416 to 6,573. In the claims management company jurisdiction, there were 2,616 complaints investigated and resolved, the majority of which related to financial products and services such as mis-sold payment protection insurance. LeO is overseen by the Office for Legal Complaints.

Issue: 7767 / Categories: Legal News , Profession
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MOVERS & SHAKERS

Muckle LLP—Rachael Chapman

Muckle LLP—Rachael Chapman

Sports, education and charities practice welcomes senior associate

Ellisons—Carla Jones

Ellisons—Carla Jones

Partner and head of commercial litigation joins in Chelmsford

Freeths—Louise Mahon

Freeths—Louise Mahon

Firm strengthens Glasgow corporate practice with partner hire

NEWS
One in five in-house lawyers suffer ‘high’ or ‘severe’ work-related stress, according to a report by global legal body, the Association of Corporate Counsel (ACC)
The Legal Ombudsman’s (LeO’s) plea for a budget increase has been rejected by the Law Society and accepted only ‘with reluctance’ by conveyancers
Overcrowded prisons, mental health hospitals and immigration centres are failing to meet international and domestic human rights standards, the National Preventive Mechanism (NPM) has warned
Two speedier and more streamlined qualification routes have been launched for probate and conveyancing professionals
Workplace stress was a contributing factor in almost one in eight cases before the employment tribunal last year, indicating its endemic grip on the UK workplace
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