People first—developing a whole-firm back to the office policy

• The firm introduced an agile 40% in-office policy.
• Staff have control over their working week.

The pandemic has prompted a collective reassessment of long-held working practices, which all businesses, including those in the legal profession, have had to address.

In our case at Farrer & Co, the transition to the entire firm working from home proved relatively straightforward and near-seamless on a practical level (thanks in no small part to the work of our IT department), with teams able to maintain client service levels, quality, and responsiveness. However, as the months began to roll by, many of us longed to see more of our colleagues and to get back to our much-loved collective professional home in Lincoln’s Inn Fields.

We therefore began to think about how we could develop a new working framework which could give us the best of both worlds.