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One-stop shop for panicking clients

18 October 2024 / Jo Sanders
Issue: 8090 / Categories: Features , Profession , Career focus , Media
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Jo Sanders on how to keep a cool head in an emergency
  • Looks at the rise of multi-disciplinary teams in crisis management.

What is a crisis? Would you recognise one if you were in it and what type of legal help would you seek? It’s worth considering a few examples: a team member in IT is told that a laptop has been left on a train. An employee calls a whistleblowing hotline to disclose that she has been bullied. The CEO has been charged with drink-driving. Accounts discover that a £10,000 payment has not been received. A school calls a parent to say that a child has been involved in unsuitable messaging. A journalist emails with a warning of an imminent adverse article.

These may seem to be entirely different scenarios, but they all have some important common elements. We describe a crisis as an unplanned, unpredictable situation which has the power to impact you or your business’s performance and reputation in a severe way, as well as

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NEWS
Conveyancing lawyers have enjoyed a rapid win after campaigning against UK Finance’s decision to charge for access to the Mortgage Lenders’ Handbook
The Crown Prosecution Service (CPS) has launched a recruitment drive for talented early career and more senior barristers and solicitors
Regulators differed in the clarity and consistency of their post-Mazur advice and guidance, according to an interim report by the Legal Services Board (LSB)
The Solicitors Act 1974 may still underpin legal regulation, but its age is increasingly showing. Writing in NLJ this week, Victoria Morrison-Hughes of the Association of Costs Lawyers argues that the Act is ‘out of step with modern consumer law’ and actively deters fairness
A Competition Appeal Tribunal (CAT) ruling has reopened debate on the availability of ‘user damages’ in competition claims. Writing in NLJ this week, Edward Nyman of Hausfeld explains how the CAT allowed Dr Liza Lovdahl Gormsen’s alternative damages case against Meta to proceed, rejecting arguments that such damages are barred in competition law
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