header-logo header-logo

22 October 2021
Issue: 7953 / Categories: Features , Profession , Technology , Criminal
printer mail-detail

Giving justice a voice

57453
How speech technology is transforming policing, courts and prisons

Digitally transforming the justice system from policing right through to prisons and rehabilitation is no easy feat, but it is underway. The government reaffirmed its plans to “modernise the delivery of criminal justice and encourage greater use of technology” in the 2021 Police, Crime, Sentencing and Courts Bill – and there have already been some promising improvements.

For the police, new tools such as centralised reporting systems are lessening its enormous documentation burden, freeing up more time and resources to commit to frontline community support. For the courts, digital systems such as the Common Platform are streamlining case management to help lawyers, judges, and court staff work through a record-breaking backlog of over 450,000 criminal cases faster. And for the Prison and Probation Service, improving digital literacy is helping lower reoffending rates, and supporting better post-sentence lives for its inmates.

But for the justice system to see the full benefits of digital transformation, it’s vital to tackle the core processes that slow down productivity and hamper progress.

At every stage of the justice system, professionals are facing lengthy, manual admin processes that add hours of typing to already busy schedules. For example, there are over 100 forms that are regularly used in line with Criminal Procedure Rules. Police officers spend hours of their shift writing up incident reports and creating case files. And complicated paper forms mean prisoners often struggle to access vital education programmes and opportunities to connect with their families.

There’s no single solution that can overcome all the procedural roadblocks that slow down the justice system – but speech recognition will make a significant difference.

As the justice system digitises, legal professionals are increasingly finding themselves spending hours typing every day. For instance, a recent Nuance survey found that 80% of lawyers spend more than four hours a day typing for work.

The average typing speed is around 40 words per minute. The average speaking speed? More than three times faster at 130 words per minute.

Speech recognition lets legal professionals use voice commands to complete documentation, correspondence, digital forms, and other admin tasks quickly and easily.

To take advantage of this technology, legal professionals need a tool that can meet the high demands of the justice system. We recently launched Dragon Legal Anywhere, a solution that’s built specifically for the legal industry. Underpinned by our latest speech recognition engine, Dragon is helping professionals throughout the UK’s justice system work with more speed and efficiency.

Sitting on top of the tools and applications police, lawyers, court staff, and prison officers use every day, Dragon provides fully encrypted speech-to-text for seamless dictation and navigation. It’s up to 99% accurate out of the box, and uses AI and machine learning to dynamically adapt to users’ preferences over time.

Flexible, customisable, and based in the cloud, Dragon Legal Anywhere is ideal for professionals throughout the justice system – whether they’re dictating incident notes into report management systems or navigating the Common Platform.


Inés Rivera is responsible for product and marketing at Nuance. With a legal background and over 10 years focusing on digital marketing strategy to increase growth through integrated omni-channel programme Ines has managed teams across national and international businesses. Prior to joining Nuance, Inés has worked in the introduction and development of new products and software across different verticals.
Nuance Communications is a world leader in conversational AI innovations that brings intelligence to everyday work and life. Nuance delivers solutions that understand, analyse, and respond to people – amplifying human intelligence to increase productivity and security. With decades of domain and AI expertise, Nuance works with thousands of organisations globally across legal, health care and financial services, education, telecommunications, public services, and retail – to create stronger relationships and better experiences for their customers and workforce.
Issue: 7953 / Categories: Features , Profession , Technology , Criminal
printer mail-details

MOVERS & SHAKERS

Bellevue Law—Lianne Craig

Bellevue Law—Lianne Craig

Workplace law firm expands commercial disputes team with senior consultant hire

EIP—Rob Barker

EIP—Rob Barker

IP firm promotes patent attorney to partner

Muckle LLP—Ryan Butler

Muckle LLP—Ryan Butler

Banking and restructuring team bolstered by insolvency specialist

NEWS
The Supreme Court has delivered a decisive ruling on termination under the JCT Design & Build form. Writing in NLJ this week, Andrew Singer KC and Jonathan Ward, of Kings Chambers, analyse Providence Building Services v Hexagon Housing Association [2026] UKSC 1, which restores the first-instance decision and curbs contractors’ termination rights for repeated late payment
Secondments, disciplinary procedures and appeal chaos all feature in a quartet of recent rulings. Writing in NLJ this week, Ian Smith, barrister and emeritus professor of employment law at UEA, examines how established principles are being tested in modern disputes
The AI revolution is no longer a distant murmur—it’s at the client’s desk. Writing in NLJ this week, Peter Ambrose, CEO of The Partnership and Legalito, warns that the ‘AI chickens’ have ‘come home to roost’, transforming not just legal practice but the lawyer–client relationship itself
A High Court ruling involving the Longleat estate has exposed the fault line between modern family building and historic trust drafting. Writing in NLJ this week, Charlotte Coyle, director and family law expert at Freeths, examines Cator v Thynn [2026] EWHC 209 (Ch), where trustees sought approval to modernise trusts that retain pre-1970 definitions of ‘child’, ‘grandchild’ and ‘issue’
Fresh proposals to criminalise ‘nudification’ apps, prioritise cyberflashing and non-consensual intimate images, and even ban under-16s from social media have reignited debate over whether the Online Safety Act 2023 (OSA 2023) is fit for purpose. Writing in NLJ this week, Alexander Brown, head of technology, media and telecommunications, and Alexandra Webster, managing associate, Simmons & Simmons, caution against reactive law-making that could undermine the Act’s ‘risk-based and outcomes-focused’ design
back-to-top-scroll