header-logo header-logo

Is social media a defective product? Pt 3

21 November 2025 / Harry Lambert
Issue: 8140 / Categories: Features , Profession , Technology , Social Media , Liability , Mental health
printer mail-detail
236032
Could tortious liability be the only tool to make Big Tech pay for the psychological harms stemming from social media use? Harry Lambert issues a call to arms
  • Social media platforms intentionally create and normalise addiction through algorithms engineered to exploit users’ emotional and neurological vulnerabilities.
  • The article argues that tortious liability should extend to social media companies, as their deliberate design choices foreseeably cause psychological harm—including addiction, depression, sexploitation and body dysmorphia—while generating profit from those very harms.

Example 1: Addiction

Companies do morally dubious things every day, but there is no tort of being ‘dastardly’. So the first question we need to tackle head-on is why tortious liability should exist at all. In other words, why does making an addictive social media platform attract liability, in a way that (say) making an addictive cigarette or a gambling platform—or even, for that matter, a delicious chocolate bar—does not?

Each comparison helps us tease out the legally and morally relevant features at play.

Starting

If you are not a subscriber, subscribe now to read this content
If you are already a subscriber sign in
...or Register for two weeks' free access to subscriber content

MOVERS & SHAKERS

NLJ Career Profile: Kate Gaskell, Flex Legal

NLJ Career Profile: Kate Gaskell, Flex Legal

Kate Gaskell, CEO of Flex Legal, reflects on chasing her childhood dreams underscores the importance of welcoming those from all backgrounds into the profession

Dorsey & Whitney—Jonathan Christy

Dorsey & Whitney—Jonathan Christy

Dispute resolution team welcomes associate in London

Winckworth Sherwood—Kevin McManamon

Winckworth Sherwood—Kevin McManamon

Special education needs and mental capacity expert joins as partner

NEWS
Overcrowded prisons, mental health hospitals and immigration centres are failing to meet international and domestic human rights standards, the National Preventive Mechanism (NPM) has warned
Two speedier and more streamlined qualification routes have been launched for probate and conveyancing professionals
Workplace stress was a contributing factor in almost one in eight cases before the employment tribunal last year, indicating its endemic grip on the UK workplace
In NLJ this week, Ian Smith, emeritus professor at UEA, explores major developments in employment law from the Supreme Court and appellate courts
Writing in NLJ this week, Kamran Rehman and Harriet Campbell of Penningtons Manches Cooper examine Operafund Eco-Invest SICAV plc v Spain, where the Commercial Court held that ICSID and Energy Charter Treaty awards cannot be assigned
back-to-top-scroll