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Digital reform a 'mixed experience' so far

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17 September 2025
Issue: 8131 / Categories: Legal News , Technology , Damages , Divorce , Wills & Probate , Family , Public
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The Ministry of Justice has published its first evaluation of digital services introduced under HM Courts and Tribunals Service’s Reform programme

It covered seven areas—damages, divorce, probate, family public law, financial remedy, social security and child support, and civil money claims.

It concluded last week that legal professionals had a ‘mixed’ experience. Judges felt the services had increased their administrative burden while lawyers were deterred if they could not complete the case journey end-to-end digitally.

Law Society president Richard Atkinson called for investment to be sustained to overcome any gaps in functionality.

Issue: 8131 / Categories: Legal News , Technology , Damages , Divorce , Wills & Probate , Family , Public
printer mail-details

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