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Digital reform a 'mixed experience' so far

17 September 2025
Issue: 8131 / Categories: Legal News , Technology , Damages , Divorce , Wills & Probate , Family , Public
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The Ministry of Justice has published its first evaluation of digital services introduced under HM Courts and Tribunals Service’s Reform programme

It covered seven areas—damages, divorce, probate, family public law, financial remedy, social security and child support, and civil money claims.

It concluded last week that legal professionals had a ‘mixed’ experience. Judges felt the services had increased their administrative burden while lawyers were deterred if they could not complete the case journey end-to-end digitally.

Law Society president Richard Atkinson called for investment to be sustained to overcome any gaps in functionality.

MOVERS & SHAKERS

NLJ Career Profile: Kate Gaskell, Flex Legal

NLJ Career Profile: Kate Gaskell, Flex Legal

Kate Gaskell, CEO of Flex Legal, reflects on chasing her childhood dreams underscores the importance of welcoming those from all backgrounds into the profession

Dorsey & Whitney—Jonathan Christy

Dorsey & Whitney—Jonathan Christy

Dispute resolution team welcomes associate in London

Winckworth Sherwood—Kevin McManamon

Winckworth Sherwood—Kevin McManamon

Special education needs and mental capacity expert joins as partner

NEWS
Overcrowded prisons, mental health hospitals and immigration centres are failing to meet international and domestic human rights standards, the National Preventive Mechanism (NPM) has warned
Two speedier and more streamlined qualification routes have been launched for probate and conveyancing professionals
Workplace stress was a contributing factor in almost one in eight cases before the employment tribunal last year, indicating its endemic grip on the UK workplace
In Ward v Rai, the High Court reaffirmed that imprecise points of dispute can and will be struck out. Writing in NLJ this week, Amy Dunkley of Bolt Burdon Kemp reports on the decision and its implications for practitioners
Could the Supreme Court’s ruling in R v Hayes; R v Palombo unintentionally unsettle future complex fraud trials? Maia Cohen-Lask of Corker Binning explores the question in NLJ this week
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