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12 May 2011
Issue: 7465 / Categories: Legal News
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Customer satisfaction

Banks drop fight over payment protection insurance

The banks have conceded defeat in the legal fight over mis-sold payment protection insurance (PPI).

Tens of thousands of customers claim to have been fraudulently sold PPI after finding they were ineligible to claim and the insurance was useless or had been sold to them without their knowledge.

In April, the British Bankers Association (BBA) lost a judicial review against the Financial Services Authority (FSA) and Financial Ombudsman Service over its handling of PPI (BBA v FSA & Anor [2011] EWHC 999 (Admin)). It confirmed earlier this week that it will not be appealing the ruling, stating: “We continue to believe that there are matters of important principle which we will be taking forward in other ways with the authorities.”

Lloyds Banking Group has set aside £3.2bn to pay the claims. Barclays has said it will earmark £1bn, and RBS has said it will set aside £850m.

Richard Caird, partner at SNR Denton, who acted for the FSA, said: “The FSA has rightly welcomed the resolution of the BBA’s judicial review. The decision of Mr Justice Ousely will, of course, bring significant challenges for banks and other sellers of PPI as they bring their complaints handling processes into line with the FSA’s requirements. The decision also brings, however, welcome clarity to the obligations of firms considering whether to pay redress to consumers, particularly the obligation to take breaches of the FSA’s Principles for Business into account in those considerations.”
 

Issue: 7465 / Categories: Legal News
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MOVERS & SHAKERS

Cripps—Radius Law

Cripps—Radius Law

Commercial and technology practice boosted by team hire

Switalskis—Grimsby

Switalskis—Grimsby

Firm expands with new Grimsby office to serve North East Lincolnshire

Slater Heelis—Will Newman & Lucy Spilsbury

Slater Heelis—Will Newman & Lucy Spilsbury

Property team boosted by two solicitor appointments

NEWS
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Fresh proposals to criminalise ‘nudification’ apps, prioritise cyberflashing and non-consensual intimate images, and even ban under-16s from social media have reignited debate over whether the Online Safety Act 2023 (OSA 2023) is fit for purpose. Writing in NLJ this week, Alexander Brown, head of technology, media and telecommunications, and Alexandra Webster, managing associate, Simmons & Simmons, caution against reactive law-making that could undermine the Act’s ‘risk-based and outcomes-focused’ design
Recent allegations surrounding Peter Mandelson and Andrew Mountbatten-Windsor have reignited scrutiny of the ancient common law offence of misconduct in public office. Writing in NLJ this week, Simon Parsons, teaching fellow at Bath Spa University, asks whether their conduct could clear a notoriously high legal hurdle
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A Court of Appeal ruling has drawn a firm line under party autonomy in arbitration. Writing in NLJ this week, Masood Ahmed, associate professor at the University of Leicester, analyses Gluck v Endzweig [2026] EWCA Civ 145, where a clause allowing arbitrators to amend an award ‘at any time’ was held incompatible with the Arbitration Act 1996
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