14 January 2016
Claims management company Falcon & Pointer has had its licence revoked after making nearly 40 million nuisance calls in three months. The firm used automatic dialling technology to make unsolicited calls about payment protection insurance (PPI), leading to hundreds of complaints. Revoking the firm’s licence, the Claims Management Regulator said the firm had set out to “plague the public and rip off consumers”. The government has said it will bring forward new proposals in the spring on tackling nuisance calls.
