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Civil way: 10 November 2017

10 November 2017 / Stephen Gold
Issue: 7769 / Categories: Features , Civil way
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Webchat with HMCTS. Look, no PD! Another lessee bonus. Killing off the relatives.

 

LITIGANT CHAT UP LINES

‘Thanks for explaining. I now know I can participate in the hearing from a telephone kiosk with my pet rhinoceros accompanying me.’

‘So long as you have a licence, John. Now can we help you with anything else today—an online divorce, probate application, lasting power of attorney, bankruptcy application, complaint perhaps?’

‘Not today.’

‘Then would you like to participate in a short survey which will take no longer than 10 minutes and will qualify you for a free draw for a night out with the chief of HMCTS and a bottle of Prosecco?’

HMCTS has announced that for those comfortable using online services who might have a question about process, they will be providing webchat. This will connect the user with an officer (I mean a team member) via a window on the computer screen where they can message each other. The necessary technology is in place and they are working on how and when

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NEWS
Overcrowded prisons, mental health hospitals and immigration centres are failing to meet international and domestic human rights standards, the National Preventive Mechanism (NPM) has warned
Two speedier and more streamlined qualification routes have been launched for probate and conveyancing professionals
Workplace stress was a contributing factor in almost one in eight cases before the employment tribunal last year, indicating its endemic grip on the UK workplace
In Ward v Rai, the High Court reaffirmed that imprecise points of dispute can and will be struck out. Writing in NLJ this week, Amy Dunkley of Bolt Burdon Kemp reports on the decision and its implications for practitioners
Could the Supreme Court’s ruling in R v Hayes; R v Palombo unintentionally unsettle future complex fraud trials? Maia Cohen-Lask of Corker Binning explores the question in NLJ this week
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