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From planning to transformation: Making the most of new tech

17 November 2023 / Shah Karim
Issue: 8049 / Categories: Features , Profession , Technology
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Shah Karim presents a change management strategy to maximise your technology investment
  • Explains how to prepare and implement new tech in order to get the most out of your investment.

The legal landscape is in an unprecedented state of flux, driven by macro-economic trends, ongoing scrutiny of legal spend, and increasingly rapid and disruptive technological advances. While this change is unavoidable, law firms are often ill-prepared to adopt new solutions effectively, adapt work processes and behaviours, and accept and embrace change at the pace necessary to meet client and business objectives.

This lack of preparation and readiness leads firms to take a reactionary approach to change management and related initiatives that neither are sufficiently ambitious in scope and scale nor embrace leading and proven practices. We see this most obviously in a firm’s approach to deployments of technology solutions—where investments in tools and applications with the expectation of significant business impact and value fail to deliver the promised return on investment. This failure is largely

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MOVERS & SHAKERS

Payne Hicks Beach—Craig Parrett

Payne Hicks Beach—Craig Parrett

Insolvency and restructuring practice welcomes new partner

Muckle LLP—Phoebe Gogarty

Muckle LLP—Phoebe Gogarty

North East firm welcomes employment specialist

Browne Jacobson—Colette Withey

Browne Jacobson—Colette Withey

Partner joins commercial and technology practice

NEWS
Mazur v Charles Russell Speechlys [2025] EWHC 2341 (KB) has restated a fundamental truth, writes John Gould, chair of Russell-Cooke, in this week's NLJ: only authorised persons can conduct litigation. The decision sparked alarm, but Gould stresses it merely confirms the Legal Services Act 2007
The government’s decision to make the Financial Conduct Authority (FCA) the Single Professional Services Supervisor marks a watershed in the UK’s fight against money laundering, says Rebecca Hughes of Corker Binning in this week's NLJ. The FCA will now oversee 60,000 firms across legal and accountancy sectors—a massive expansion of remit that raises questions over resources and readiness 
The High Court's decision in Parfitt v Jones [2025] EWHC 1552 (Ch) provided a striking reminder of the need to instruct the right expert in retrospective capacity assessments, says Ann Stanyer of Wedlake Bell in NLJ this week
Paige Coulter of Quinn Emanuel reports on the UK’s first statutory definition of SLAPPs under the Economic Crime and Corporate Transparency Act 2023in NLJ this week
NLJ columnist Stephen Gold dives into the quirks of civil practice, from the Court of Appeal’s fierce defence of form N510 to fresh reminders about compliance and interest claims, in this week's Civil Way
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