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European Union

10 August 2012
Issue: 7526 / Categories:
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ebookers.com Deutschland GmbH v Bundesverband der Verbraucherzentralen und Verbraucherverbände—Verbraucherzentrale Bundesverband eV: C-112/11, [2012] All ER (D) 368 (Jul)

Article 23 of Regulation No 1008/2008 provided: “Air fares and air rates available to the general public shall include the applicable conditions when offered or published in any form, including on the internet, for air services from an airport located in the territory of a member state to which the Treaty applies. The final price to be paid shall at all times be indicated and shall include the applicable air fare or air rate as well as all applicable taxes, and charges, surcharges and fees which are unavoidable and foreseeable at the time of publication...Optional price supplements shall be communicated in a clear, transparent and unambiguous way at the start of any booking process and their acceptance by the customer shall be on an ‘opt-in’ basis.”

The concept of “optional price supplements”, referred to in the last sentence of that article, covered costs, connected with the air travel, arising from services, such as flight cancellation insurance, supplied by a party other than

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