header-logo header-logo

Home Login E-newsletter About us
30 June 2016 / Peter Cartwright
Issue: 7705 / Categories: Features , Commercial
printer mail-detail

Book review: Enforcement of Consumer Rights and Protections

© Copyright LexisNexis 2026. All Rights Reserved.

"Enforcement of Consumer Rights and Protections is an extraordinary achievement"

Author: Claire Andrews
Publisher: LexisNexis
ISBN: 978-1-4057-5876-5
Price: £180

I learned some years ago that Claire Andrews, one of the UK’s leading counsel in consumer law, was writing a book on the enforcement of consumer law. Even for academics like me, who are employed to spend a significant proportion of their time researching, writing and publishing, such a project would be daunting. For a very busy and successful leading practitioner, it seemed impossible.

Enforcement of Consumer Rights and Protections is an extraordinary achievement. Its 1,227 pages contain 22 chapters. Some of these set the broad landscape (such as “the Character of Consumer Protection” and “Sources and Influences on Consumer Law”). Others tackle more focused topics such as the Unfair Commercial Practices Directive and Ombudsmen Schemes. The book covers private and public law, goods and services, safety and economic interests, and substantive law and procedure. 

The author recognises that it is impossible to go into great detail in this area

If you are not a subscriber, subscribe now to read this content
If you are already a subscriber sign in
...or Register for two weeks' free access to subscriber content

MOVERS & SHAKERS

Read All
Cripps—Radius Law

Cripps—Radius Law

Commercial and technology practice boosted by team hire

Switalskis—Grimsby

Switalskis—Grimsby

Firm expands with new Grimsby office to serve North East Lincolnshire

Slater Heelis—Will Newman & Lucy Spilsbury

Slater Heelis—Will Newman & Lucy Spilsbury

Property team boosted by two solicitor appointments

NEWS
Read All
NLJ this week: Surrogacy children caught in succession gap
A High Court ruling involving the Longleat estate has exposed the fault line between modern family building and historic trust drafting. Writing in NLJ this week, Charlotte Coyle, director and family law expert at Freeths, examines Cator v Thynn [2026] EWHC 209 (Ch), where trustees sought approval to modernise trusts that retain pre-1970 definitions of ‘child’, ‘grandchild’ and ‘issue’
NLJ this week: Online safety law at a crossroads
Fresh proposals to criminalise ‘nudification’ apps, prioritise cyberflashing and non-consensual intimate images, and even ban under-16s from social media have reignited debate over whether the Online Safety Act 2023 (OSA 2023) is fit for purpose. Writing in NLJ this week, Alexander Brown, head of technology, media and telecommunications, and Alexandra Webster, managing associate, Simmons & Simmons, caution against reactive law-making that could undermine the Act’s ‘risk-based and outcomes-focused’ design
NLJ this week: Do Mandelson and Mountbatten-Windsor meet the misconduct bar?
Recent allegations surrounding Peter Mandelson and Andrew Mountbatten-Windsor have reignited scrutiny of the ancient common law offence of misconduct in public office. Writing in NLJ this week, Simon Parsons, teaching fellow at Bath Spa University, asks whether their conduct could clear a notoriously high legal hurdle
NLJ this week: Supreme Court unlocks ‘lost years’ windfall for injured children
A landmark ruling has reshaped child clinical negligence claims. Writing in NLJ this week, Jodi Newton, head of birth and paediatric negligence at Osbornes Law, explains how the Supreme Court in CCC v Sheffield Teaching Hospitals NHS Foundation Trust [2026] UKSC 5 has overturned Croke v Wiseman, ending the long-standing bar on children recovering ‘lost years’ earnings
NLJ this week: Finality trumps freedom in arbitration showdown
A Court of Appeal ruling has drawn a firm line under party autonomy in arbitration. Writing in NLJ this week, Masood Ahmed, associate professor at the University of Leicester, analyses Gluck v Endzweig [2026] EWCA Civ 145, where a clause allowing arbitrators to amend an award ‘at any time’ was held incompatible with the Arbitration Act 1996
Copyright © 2026 LexisNexis
back-to-top-scroll